csstats Platform Privacy Notice

This page describes what data we collect when you use csstats and how we keep that data protected. We collect personal information to verify your identity, process deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, manage your account, and comply with financial regulations. All data is stored securely and accessed only by authorized staff.

Our privacy practices apply across csstats—our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, and sportsbook. We do not sell your information to advertisers or third parties outside what is necessary for payment processing and legal compliance.

If you have questions about your data on csstats, how we use it, or your rights, this notice explains our approach in detail.

What Data We Collect on csstats

When you register on csstats, we collect your email address and contact details. We use this information to send account notifications, password resets, and tournament announcements. You provide this data during signup, and we store it securely on our servers.

For account verification (Know Your Customer), we collect your identity document details—typically a government ID or passport number. This verification confirms you are who you claim to be and helps us prevent fraud and money laundering. We do not store scans of physical documents; we record only the identifying information from them.

We collect your gameplay session data—which games you play on csstats, how long you play, your tournament participation, and your account balance. This data helps us maintain leaderboards, process tournaments, and troubleshoot technical issues.

Personal data

Information that identifies you, such as email, identity document details, and contact information. We collect this during registration and verification on csstats.

Transaction data

Records of deposits, withdrawals, and payments processed through e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or bank transfer. We retain this for audit and compliance.

Session data

Gameplay history, tournament participation, and account balance information on csstats. This data helps us run leaderboards and tournaments.

Technical data

Device type, IP address, and browser information collected when you access csstats. We use this for security monitoring and service improvement.

How We Use Your Data on csstats

We use personal data on csstats to manage your account—verify your identity, process deposits and withdrawals, send notifications, and handle customer support enquiries. These uses are necessary to operate the platform and comply with financial regulations.

We use transaction data to maintain accurate account balances, process your deposits and withdrawals reliably, and audit our financial records. This ensures that every transaction on csstats is tracked and verifiable.

We use session data to run daily and weekly tournaments, calculate leaderboard scores, and ensure fair gameplay. If you participate in a csstats tournament, your session performance is recorded and displayed on the public leaderboard during that tournament window.

Third Parties and Data Sharing

We share personal data with payment providers when you deposit or withdraw funds. When you use local payment, online payment, e-wallet, mobile banking, or local payment, those companies receive your transaction details directly from you and csstats. When you use bank transfer (online payment, e-wallet, mobile banking, local payment), your bank receives your payment instructions and balance information. This data sharing is necessary to complete your transaction.

We may share limited data with financial regulators, law enforcement, or compliance authorities if required by law. For example, if we are investigated for money laundering or fraud, we provide necessary records to authorities. We do not do this voluntarily—only when legally compelled.

We do not sell your personal data to advertisers, marketing companies, or third-party data brokers. We do not share your email address, identity details, or transaction history with any company for marketing purposes. Payment processors (online payment, e-wallet, mobile banking, etc.) have their own privacy policies governing how they use data—csstats is not responsible for their practices.

Where Your Data Is Stored

csstats servers may be located outside Indonesia. This means your personal data, transaction records, and session information are stored on servers in other countries. We use encryption to protect data in transit and at rest, but data stored outside Indonesia is subject to the laws and regulations of the country where the server is located.

By registering on csstats, you consent to your data being stored internationally. If this concerns you, you may request data deletion by contacting our support team—we will remove your account records, though we may retain transaction data required by law for a limited period.

We keep csstats data secure using industry-standard encryption and restricted access—only authorized staff can view your personal information.

Cookies and Tracking

csstats uses cookies to keep you logged in and to remember your preferences. Cookies are small files stored on your device that help us recognize you when you return to the platform. You can disable cookies in your browser settings, but this may prevent csstats from functioning properly.

We use cookies to track which games you access most frequently, how long you play, and which tournaments you enter. This helps us improve the platform and understand user behavior. We do not use cookies to track you across other websites—csstats cookies work only on our domain.

Your Rights and Data Access

You have the right to request what data we hold about you on csstats. Contact our support team with a data access request, and we will provide a copy of your personal information, transaction history, and account records within a reasonable timeframe.

You have the right to correct inaccurate data. If your email, name, or contact details are wrong, update them through your csstats account settings, or contact support for assistance.

You have the right to object to certain data uses. For example, if you do not wish to receive promotional emails from csstats, you can unsubscribe. However, we will still send transactional emails (deposit confirmations, withdrawal notifications) because these are necessary for account management.

Security Practices on csstats

We protect your data using encryption (HTTPS) when you access csstats from your browser. Data in transit between your device and our servers is encrypted so that third parties cannot read it.

We store data on secure servers with restricted access. Only authorized csstats staff can view your personal information, and they access it only when necessary for account management, verification, or support.

We do not guarantee absolute security. No online system is immune to sophisticated attacks. However, we employ reasonable safeguards consistent with industry standards. If we experience a data breach, we will notify affected users and cooperate with relevant authorities.

How Long We Keep Your Data

We keep your account data (email, identity details, balance) for as long as your account is active on csstats. If you close your account, we delete this data within a reasonable timeframe, unless we are required by law to retain it.

We keep transaction data (deposits, withdrawals, tournament records) for a minimum of five years for audit and compliance purposes. This retention period applies regardless of whether your account is active or closed.

We keep session logs (gameplay history, IP addresses) for up to one year. These logs help us troubleshoot technical issues and detect fraud. After one year, we anonymize or delete these logs.

Changes to This Privacy Notice

We may update this privacy notice from time to time. When we make material changes—such as new data collection, new third-party partnerships, or changes to data retention—we will notify you via email or by posting a notice on csstats. We will not make changes that reduce your privacy protections without explicit consent.

Contact Us About Privacy

If you have questions about your privacy on csstats, how we use your data, or if you wish to exercise your rights (access, correction, deletion, unsubscribe), contact our support team. We are available in English and will respond to privacy enquiries within a reasonable timeframe.

You may also contact us if you believe we have mishandled your data or violated this privacy notice. We take privacy concerns seriously and will investigate any complaint.

Summary: Your Data on csstats

csstats collects personal, transaction, and session data to operate our platform securely and compliantly. We protect your data with encryption and restricted access. We do not sell your information to third parties outside what is necessary for payment processing.

You have rights regarding your data—access, correction, deletion, and opt-out. We retain transaction data for compliance reasons, but we delete account records when you close your account. Your data may be stored internationally on encrypted servers.

This privacy notice applies to all csstats services: slot tournaments, live-dealer games, sportsbook coverage, and account management. If you have questions or concerns about your privacy on csstats, contact our support team.